City services are the backbone of a thriving community, ensuring safety, connectivity, and support for all residents, keep reading to learn how you can access city services. In District 3, these services are more than just resources—they’re tools to help you, your family, and your neighbors live their best lives and ensure streets and parks and neighborhoods are safe. From reporting issues to staying informed and involved, here’s how you can make the most of the services available to you.
1. Reporting Issues
Keeping our community safe and functional starts with addressing local issues. The City of San Antonio’s 311 service is your go-to resource for reporting non-emergency concerns like potholes, broken streetlights, stray animals, or missed garbage pickups.
How to Use 311:
- Call: Dial 311 from your phone to speak directly with a representative.
- Use the App: Download the City of San Antonio’s 311 app to submit concerns with photos and specific locations.
- Online: Visit the city’s 311 webpage to report issues from your computer using email.
- Social Media: If you know the City department responsible for addressing concerns you may be able to message them via Facebook or X.
IMPORTANT: You are given the option to submit your concern anonymously should you choose to.
The city has made reporting quick and easy for most San Antonio residents.
2. Requesting Assistance
The City of San Antonio’s Department of Human Services (DHS) offers a range of programs to support residents facing challenges. Here are some of the key services you can access through the website:
- Utility Assistance: Struggling with energy or water bills this winter? The DHS Utility Assistance Program helps eligible residents manage their utility payments. Learn more and apply here.
- Childcare Assistance: Programs like Child Care Services (CCS) provide financial support for working parents or those attending school. This helps families afford safe and quality childcare options throughout various counties in Texas including Bexar County.
- Financial Empowerment Centers: Free financial counseling is available to help you or your loved ones manage budgets, reduce debt, and improve credit scores. Additionally, residents can receive job training for those seeking better employment opportunities.
- Homeless Resources: For individuals or families at risk of homelessness, DHS partners with local organizations to offer street outreach, shelter, and supportive housing services.
- For a full list of available programs and to determine your eligibility, visit the DHS web page or contact their hotline at (210) 207-8198. These resources are here to empower and uplift our neighbors in need.
3. Attending Community Meetings
Stay connected and make your voice heard by attending local community meetings. These gatherings are a great way to stay informed about upcoming projects, share concerns, and engage with your elected and appointed city officials.
How to Find Meetings:
- Check the city’s dedicated website, saspeakup. Through this website you can find information about meetings and events happening in the community. You can also learn about Board and Committees dedicated to specific causes, like the Bexar Appraisal District, to issues related to Fire and Police, and many more.
- Follow District 3’s official social media pages for updates.
- Subscribe to newsletters or alerts from your local neighborhood association and my Council office!
- Review future and past City Council agendas or find out how to participate in a City Council meeting through the dedicated page on the COSA website.
Your participation is essential in shaping the future of our community.
4. Getting Involved
Building a stronger District 3 starts with active community participation. Consider joining volunteer programs, neighborhood associations, or advisory boards to make a difference.
- Volunteer Programs: Help with local events, beautification projects, or public outreach initiatives. Find a cause close to your heart and see how to get involved.
- Neighborhood Associations: Find out if your neighborhood has an active neighborhood association. Find like-minded neighbors to join in to address local concerns and create positive change.
- Advisory Boards: Provide input on city policies and initiatives that affect District 3.
Engaging with these opportunities not only strengthens the community but also fosters a sense of pride and belonging within yourself!
Conclusion
City services are here to support and empower District 3 residents. As a resident of San Antonio you are entitled to access the services you need to be a better neighbor, family member, and voter! By staying informed, using the tools available, and getting involved, you can contribute to a stronger, more connected community. The city’s website offers translation tools for non-English speakers, ensuring everyone has access to important resources.
Have questions or feedback about city services? Let us know how we can help! Together, we can continue to build a thriving District 3 in 2025 and beyond.